Careers: IT Support Technician


  • Proficient computer skills including desktop computing systems hardware and software.
  • Problem solving and troubleshooting skills.
  • Experience with Windows computers
  • Experience with HyphenSolutions/BuildPro Software
  • Experience with Office 365 a plus
  • Experience with BRIX preferred
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to lift equipment weighing 25 lbs. or less
  • Associate Degree in IT related field preferred
  • Relevant technical training and/or certifications (e.g., Microsoft, A+, etc.) a plus
  • Prior experience in a technical support role preferred.


  • Provide first level hardware and software support to local and remote computer users
    Respond to and complete IT help request emails in a timely manner.
  • Image and repair computer systems for new and existing users
  • Set up and move workstations as needed, including monitors.
  • Set up user/email accounts and troubleshoot issues of minimal complexity.
  • Perform other IT related duties as assigned by management,
  • Contribute to the continual improvement of departmental processes and tools



Anglia Homes LP | 17510 Red Oak Dr. | Houston, TX 77090
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